Returns & Refunds

We hope you love your Stuffed State! But if something isn't quite right, we're happy to help.

Returns & Exchanges

We accept returns and exchanges within 21 days of delivery.

To be eligible for a return, your Stuffed State must be in its original, unused condition with the original tags attached. Items that have been soiled, damaged, ripped, or otherwise show signs of use cannot be accepted for a standard return.

To start a return or exchange, simply email us at info@stuffedstatesusa.com.

We'll provide a prepaid return shipping label at no additional charge.

Refunds

Once we receive and inspect your returned item, we'll issue a refund to your original payment method.

Original shipping charges are nonrefundable for standard returns. If an item arrives damaged, defective, or incorrect, please contact us so we can make it right.

Refund processing times may vary depending on your bank or payment provider.

Lost or Stolen Packages

If your package is missing, please check your tracking information, delivery location, and with neighbors or household members.

If the carrier marks your package as delivered but you cannot locate it, please contact us at info@stuffedstatesusa.com so we can help investigate.

Packages confirmed as delivered may not qualify for a complimentary replacement or refund, depending on the circumstances and applicable law.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your purchase.

If you notice an error, contact us as soon as possible. We'll do our best to correct the address before your order ships.

Once a package has been handed over to the shipping carrier, we cannot guarantee address changes or successful delivery to an incorrectly entered address.

Additional shipping charges may apply if an order needs to be resent because of an address entered incorrectly at checkout.

Tracking Information

Once your order ships, you'll receive a shipping confirmation email with tracking information.

If you haven't received your tracking email, please check your spam folder or contact us, and we'll be happy to help.

Questions?

We're a small, mom-owned business, and we appreciate every order.

If you have any questions about a return, exchange, or delivery, please email info@stuffedstatesusa.com.