Shipping policy

 

Don’t like your Stuffed State for some reason? No problem you can return them to us within 21 days of purchase. Please make sure Stuffed State is in original condition. It is not returnable if the tag is removed or if it seems to have been loved a little bit and stuff (i.e. soiled, damaged, ripped). To arrange a return, please email us at info@StuffedStatesUSA.com

We'll be happy to send you a return label free of charge. After inspection of return, we will issue a full refund minus original shipping charges.

We suggest getting insurance, if we don’t get your Stuffed State back, we will be unable to process your refund.

Hours of Operation:
We’re open Monday through Friday, 9 AM to 5 PM. Orders are not shipped on Saturdays or Sundays. If you place an order over the weekend, it will likely ship the next business day we’re open. We are also closed on all major federal holidays, so please allow time for us to catch up on shipments upon our return.

LOST/STOLEN PACKAGES: Stuffed States is not responsible for lost, stolen packages. Once the post office confirms receipt of shipment and/or delivery of shipment to an address, as a small business, we cannot afford to reship. Thank you for your understanding.

RETURNS: Returns/ exchanges accepted within 21 days (see policy)

WRONG ADDRESS: We will do our best to accommodate those who enter the wrong shipping address BEFORE the package is sent, but once the post office receives a package, we cannot fix the customer's address or resend the package due to a customer input error. Thanks for your understanding

TRACKING INFO: You should receive an email shortly after we process your order with your tracking information. Please feel free to contact us if you have not received a tracking email.

Currently,Stuffed States USA only offers US Domestic shipping.